Refund policy
Refund Policy
We stand behind the quality of AyrSupport and want you to feel confident in your purchase.
30-Day Return Window
If you are not completely satisfied, you may return your AyrSupport within 30 days of delivery. A $50 restocking fee will be deducted from your refund upon inspection of the returned item. Original shipping costs are non-refundable.
To be eligible for a return, the item must meet all of the following:
- The item must be unused and in original condition
- It must include the original packaging, pump, and all accessories
- Proof of purchase is required
Defective or Damaged Items
If your AyrSupport arrives damaged or has a manufacturing defect, we will make it right. Contact us at info@ayrsupport.com with a description and photos and we will arrange a replacement at no charge.
Non-Returnable Items
- Items received as part of a giveaway or promotion
Return Shipping
Customers are responsible for return shipping unless the item is defective. We recommend using a trackable shipping service for your protection. Refunds are processed within 5–7 business days of receiving and inspecting the returned item.
Need Help?
Email us anytime at info@ayrsupport.com — we're here to help.